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Elon Musk’s X botched its security key switchover, locking users out

✍️ Zack Whittaker, Security Editor, Ivan Mehta, Sarah Perez, Julie Bort, Sean O'Kane, Ram Iyer, Jagmeet Singh, --C-Author-Card-Image-Size Align-Items Center Display Flex Gap Var, Media 📅 November 12, 2025 12:00 AM 🕐 Scraped: November 15, 2025

Summary: As part of an effort to retire the old Twitter.com domain, X is requiring passkey and security key users to re-enroll — but are getting stuck in endless loops and unable to finish.

We’re seeing reports across social media that users of Elon Musk’s X are getting stuck in endless loops and, in some cases, getting locked out of their X account, following a mandatory two-factor security change that seems to have gone wrong.

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Author

Zack Whittaker, Security Editor, Ivan Mehta, Sarah Perez, Julie Bort, Sean O'Kane, Ram Iyer, Jagmeet Singh, --C-Author-Card-Image-Size Align-Items Center Display Flex Gap Var, Media

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🌍 TechCrunch

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November 12, 2025 at 12:00 AM

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