A Delhi-based man shared his unexpected WhatsApp exchange with Uber India’s head after he posted a complaint about fare discrepancies online. His detailed LinkedIn post praising the company’s response has since gone viral.
In a now-viral post, Jayant Mundhra wrote, “This is a genuine shout-out to Uber India’s management.”
He explained that a few days earlier, he had shared a critical post about Uber’s pricing anomalies based on his recent ride experience. “I was frustrated.
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