South China Morning Post CENTER (0.0) Reliability: 7.5/10

Hong Kong travellers demand refunds after Octopus service glitches in Japan

✍️ Vivian Au 📅 October 08, 2025 08:43 PM 🕐 Scraped: October 08, 2025

Summary: New service faces backlash as users report frequent system malfunctions, payment failures and double charges.

Some Hong Kong travellers using the Octopus app’s new cross-border payment PayPay service in Japan have reported frequent system malfunctions and incorrect charges, despite the comp

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📝 Article Information

Author

Vivian Au

Original Publisher

🌍 South China Morning Post

CENTER Bias (0.0)

Published Date

October 08, 2025 at 08:43 PM

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