The Japan Times CENTER (0.0) Reliability: 7.5/10

Teleperformance uses AI to ‘neutralize’ Indian accents among staff

✍️ Benoit Berthelot 📅 March 01, 2025 12:00 AM 🕐 Scraped: October 01, 2025

Summary: The roll-out of accent translation is part of a bigger push by Teleperformance to invest up to €100 million ($104 million) in AI partnerships this year.

Teleperformance, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian wo

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📝 Article Information

Author

Benoit Berthelot

Original Publisher

🌍 The Japan Times

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Published Date

March 01, 2025 at 12:00 AM

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