Like many people, Natalie Crenna moved from a major city to a smaller town during the COVID-19 pandemic for affordable housing and to live near family.

But now she's wondering if she has to move back to Toronto β€” not necessarily because her office called her back to in-office work, but because she says the cost of getting there on the train is becoming unsustainable.

Crenna told CBC News she's spending about $1,200 per month on tickets.

"My mortgage comes up in the new year and that's what I've been debating," Crenna, 41, said from Belleville, Ont., a city about 190 kilometres east of Toronto, where she works at the Ontario Teachers' Pension Plan.

CBC News has heard from dozens of passengers who says Via Rail's pricing is affecting how they travel. Many of them commute into major cities like Toronto for in-office days from smaller towns along Via Rail's busy Quebec City-Windsor Corridor.

The problem isn't necessarily that ticket prices have increased across the board, they say, but that Via's dynamic pricing model and often inf

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