The Nelson Mandela Bay call centre has been out of service for a month, and councillors’ cellphones have been cut off amid myriad contract dramas and payment snags.

Contract and payment snags have left the Nelson Mandela Bay metro without a call centre and office phone lines for the past month – and councillors have not had official cellphones since Monday.

Frustrated councillors from across the political spectrum in Nelson Mandela Bay voiced their anger at the situation during a city council meeting on Tuesday (September 30).

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