Emergency medicine doctor Keith Kennedy is at his home, tidying away his child’s breakfast when an alert comes through his phone. It is the third one in an hour, letting him know of a person who is in need of medical assistance.

“Someone has a cut in a coffee shop, they’re 20 years of age,” the message states.

In his spare time, Dr Kennedy responds to serious incidents and life-threatening medical emergencies, receiving messages through the National Ambulance Service.

“If I was free and available I could go there, wrap it up, give them pain relief and maybe they could refer themselves to a minor injury

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