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AI puts wind in the sales of Singles’ Day as China’s e-commerce giants hit records

✍️ Ann Cao 📅 November 17, 2025 11:00 AM 🕐 Scraped: November 17, 2025

Summary: From algorithmic promotions to AI chatbots, Alibaba and JD.com use new tools to hit Singles’ Day records and defy a sluggish economy.

China’s e-commerce giants Alibaba Group Holding and JD.com reported record-breaking sales for the Singles’ Day online shopping festival, as the companies looked to artificial intelligence to help boost sales and traffic amid a sluggish

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Author

Ann Cao

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🌍 South China Morning Post

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Published Date

November 17, 2025 at 11:00 AM

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