South China Morning Post CENTER (0.0) Reliability: 7.5/10

Hong Kong’s Cathay Pacific faces customer backlash over membership changes

✍️ Harvey Kong 📅 October 16, 2025 06:11 PM 🕐 Scraped: October 16, 2025

Summary: City’s flag carrier accused of prioritising top-tier clients with introduction of ‘Diamond Exec’ status and removal of mid-tier benefits from 2027.

Hong Kong flag carrier Cathay Pacific Airways has suddenly announced plans to revamp its membership policy, prompting criticism from customers who have accused the airline of prioritising top-tier clients.

In a press release on

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📝 Article Information

Author

Harvey Kong

Original Publisher

🌍 South China Morning Post

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Published Date

October 16, 2025 at 06:11 PM

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