When Jana Post founders Serzhan Tokay, Bolatbek Dalelkhanuly, and Almas Rysbekov launched their business in 2022, the prospect of officially partnering with the mega-platform PinDuoDuo and Alibaba and shipping over 5 million parcels in three years seemed feasible, but extremely challenging to implement. At that time the Kazakhstan market was just beginning to recover from the pandemic: consumer demand was reviving, small and medium businesses were gradually getting back on their feet, and e-commerce and logistics were reaching new levels of growth despite the challenging macroeconomic and geopolitical situation. During the lockdown, people had become accustomed to the convenience and affordability of shopping through apps, and the popularity of digital and delivery services grew, becoming a sustainable trend.
Today, Jana Post represents 6.5 billion tenge (about USD12 million) in investments, a highly qualified team of 200 people, the capacity to sort 4 million parcels per month, 500 branches in Kazakhstan,
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