Amazon is pushing deeper into automation across its retail and logistics network. The company is rolling out a new generation of artificial intelligence systems designed to streamline operations at warehouses and transform how customers shop online. While the AI makeover is clearly aimed at the company’s long-term productivity and revenue, it also signals a future where machines handle much of the heavy lifting once done by humans, ultimately raising fears about workforce replacement.
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In fact, a recent report by the New York Times revealed that Amazon is indeed planning significant workforce reductions as part of its automation strategy. Leaked documents suggest that the company aims to automate 75 per cent of its operations by 2027, potentially eliminating 160,000 U.S. jobs and saving $12.6 billion in operational costs.
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