Egypt’s government complaints system received 193,000 requests in October
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Summary: Egypt’s unified government complaints system received 193,000 complaints, requests, and inquiries in October, with ministries handling 62% of the total, the prime minister’s office said. Prime Minister Mostafa Madbouly reviewed a detailed report on the system’s performance and praised the efforts of the various ministries, governorates, and government agencies in responding to citizens’ complaints. The […]
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Egypt’s unified government complaints system received 193,000 complaints, requests, and inquiries in October, with ministries handling 62% of the total, the prime minister’s office said.
Prime Minister Mostafa Madbouly reviewed a detailed report on the system’s performance and praised the efforts of the various ministries, governorates, and government agencies in responding to citizens’ complaints.
The report, prepared by the head of the complaints system, Tarek El-Refai, showed that after review, 144,000 complaints were forwarded to the relevant authorities for action, while 44,000 were archived.
Nine ministries
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