Telecoms company sent emails to wrong addresses during deadly outage
Authorities only learnt about the outage the next afternoon, more than 36 hours after it began, from the industry regulator.
The first email was sent at 14:45 that day, and a second one seven minutes later to say it had been fixed and 10 calls were affected. In fact, more than 600 calls to emergency services had failed, over 13 hours.
Optus' emails also underplayed the
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