AI holds huge promise for healthcare, but not just on the medical side; many startups are convinced machine learning-based systems can do a lot of good on adjacent tasks such as appointment scheduling and confirmations.
Brazilian startup Carecode is among these AI believers. It’s coming out of stealth with an ambition to reduce healthcare costs and improve medical outcomes by developing AI agents that focus on tasks that happen before and after a medical appointment — and would typically be run by a call center.
“We tend to think that only the moment with the doctor is what matters, but after having spent 10 years in healthcare I realized that those moments [around the appointment] are as important as the medical encounter,” CEO Thomaz Srougi (pict
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