How the outsourcing sector became South Africa's newest goldmine
2 hours ago Share Save MaryLou Costa Business reporter Share Save
Ventrica South Africa's outsourcing sector, including accountancy support and call centres, is growing strongly
Esethu Dywili says his lucrative accountancy work has given him the chance to change his family's life. The 31-year-old has spent a number of years working in South Africa's fast-growing outsourced financial services sector. An outsourced services company is one, often based in the developing world, which does work for other businesses, typically big firms in Europe and North America. Examples include call-centres in the Philippines, IT operations in India, and South African companies that offer auditing and other finance work. Back in 2022, Mr Dywili had earned enough money to build a new house for his parents and siblings. They live in a village in the country's Eastern Cape province, an 11-hour drive from Johannesburg, where Mr Dywili now
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