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A move by ACC to use artificial intelligence to help decide which long-term claimants should go back to work is being called "shocking".

It comes as the state insurer is under instruction from its minister to reduce the long-term claims pool.

There are about 25,000 long-term claimants that have been receiving compensation for a year or more, the most there had ever been.

ACC earlier this year commissioned advice to work out how it could both remove existin

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