Every community has two kinds of people: those who show up, and those who sit comfortably on the sidelines, narrating what the former group โshould have done better.โ After years of observing institutions, companies, civic groups and alumni associations, Iโve come to a simple conclusion: Communities that reward meaningful participation move forward. Communities that reward meaningless commentary fall behind.
So why do so many prefer criticizing over contributing? Part of the answer is psychological. Complaining feels good.
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