Photo: RNZ/Calvin Samuel
Travellers across New Zealand faced six-hour queues, cancelled flights, missed family events and last-minute scrambles for alternatives - as the global grounding of Airbus A320 aircraft rippled through airline schedules on Saturday.
While the software recall affects airlines worldwide, in New Zealand's airport terminals, passengers described a morning of confusion, contradictory information and mounting frustration.
Birthday plan 'out the window'
One Wellington-bound passenger said their day began with a text message at 9.30am, warning of Jetstar delays, but this didn't prepare them for the scene inside Auckland Airport.
Photo: Calvin Samuel
"I walked into a line that we could have been waiting another couple of hours for, so ye
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