Photo: 123RF
A New Zealand family is complaining to Jetstar after their elderly father was injured during an unexpected overnight layover.
The 77-year-old seriously injured his face and hands after faceplanting on the concrete when he was forced to wait outside while the airport was closed.
Jetstar said it offered to reimburse them for overnight accommodation but they chose to wait at the airport instead, but the man's daughter said they weren't made aware the airport would be closed.
Rachel Cargill and her father were due to fly direct from Austral
Continue Reading on RNZ
This preview shows approximately 15% of the article. Read the full story on the publisher's website to support quality journalism.