Police refused use of rescue chopper because they wrongly thought teenager was dead

Photo: Supplied / Auckland Rescue Helicopter Trust

Firefighters begged police for a helicopter to help rescue a teenage girl from a Coromandel cliff face, but police refused because they mistakenly thought the girl was dead.

The 13-year-old had seen her friend fall past her to his death on rocks below, just before 8pm at Hahei beach on 11 January this year.

A Fire and Emergency (FENZ) cliffs rescue team drove from Hamilton and lowered her down to safety at midnight.

A FENZ call log and emails from the night - obtained by RNZ - reveal police refused a chopper "because of the cost".

Police this week said if they had "asked the necessary questions" they would have categorised it differently.

"Unfortunately, police incorrectly concluded the child had died, and it was therefore appropriate to dispatch the ropes team via road transport, rather than helicopter," police said.

"Police unreservedly apologise to the young person and their family."

The FENZ emails expressed distress and frustration on the night, but also referred to recurring problems getting air ambulance helicopters (AAH) to transport their lines rescue teams.

"Had the crew been deployed via helicopter, their flight time would likely have been less than 45 minutes rather than the 1 hour 40-minute drive," the communications shift manager emailed.

"This is a further instance where we have been delayed in reaching the scene of a rescue due to police not approving AAH to transport our crews," FENZ head of specialist response Aaron Waterreus told his national bosses shortly after the rescue.

A line from the fire-fighters' call-log, just before 10pm, showed Hahei volunteer fire-fighters had asked where the cliff rescue team wa