Photo: Marika Khabazi / RNZ
A customer who had his IKEA order refunded on Christmas Eve says there are problems with the way the retailer is handling orders.
The man, who did not want to be identified, ordered furniture items including a loft bed and desk.
He was told the bed would be delivered in two boxes.
"One box supplied was for a different bunk bed set and was incompatible.
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