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Police failed to respond to emergency calls from mental health workers who were allegedly assaulted by a patient, according to a complaint laid by the Public Service Association (PSA).
The union has complained to the Independent Police Conduct Authority (IPCA), saying despite assurances police would respond to immediate risks to life or safety, assistance never arrived.
The PSA also wants a wider review into police procedures around mental health callouts, concerned that changes to the response have left staff more vulnerable to violence.
According to the PSA's complaint, on 21 November three emergency calls by a mental health worker went unanswered in the space of 90 minutes.
PSA national secretary Fleur Fitzsimons said union members were concerned c
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