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KiwiSaver members are withdrawing from their funds in record numbers, but one financial services complaints resolution service is warning that some people don't realise how difficult it can be.
RNZ reported last week that more than 10,000 more withdrawals were made from KiwiSaver for hardship reasons last year than in 2024.
Inland Revenue data shows there were 58,460 withdrawals for hardship reasons in 2025, 10,000 more than were made for a first home.
In total, $514.8 million was withdrawn from KiwiSaver because of hardship, and $2.1 billion for a first home.
Financial Services Complaints Ltd, an ombudsman service for financial services, said it dealt with a 41 percent increase in disputes in the first half of its reporti
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