Koo Kwang-mo, the first chaebol chief to deliver a New Year's address, doubled down on customer value as LG's priority.
LG Group Chair Koo Kwang-mo said the conglomerate stands at a critical inflection point and must move beyond past success formulas to pursue focused innovation that delivers clear value to customers in his New Year message on Monday.
In a video message sent to LG Employees worldwide, Koo said the company must make deliberate choices about where to concentrate its resources, warning that incremental improvem
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