Nicholas Wilson has spent years pursuing HSBC over the way it treated some people who fell behind with payments, and when he claimed the bank might owe customers more than £200m, it arguably sounded pretty fanciful.
For more than a decade he was ignored and dismissed but HSBC eventually set up a £4m compensation scheme to remedy “a historical issue”.
Four years later, the 64-year-old whistleblower says he feels vindicated after it emerged the bank had set aside £223m to pay compensation to customers after an internal review into how it treated some people who were in arrears.
This redress programme, which kicked off with no fanfare in October, has resulted in large numbers of people receiving cheques out of the blue, often for relatively small amounts such as £25 or £50.
However, some HSBC customers have reported receiving a lot more than that: Martin Lewis’s MoneySavingExpert website has hear
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