One in seven food businesses on major delivery platforms, including Deliveroo and Just Eat, is now a “dark kitchen”, a university study shows.
The findings, which shine a light on the scale of the hidden takeaway industry, found that 15% of all online food retailers in England were dark kitchens.
Also known as “cloud”, “ghost” or “virtual” kitchens, they are delivery-only with no customer-facing storefront.
Despite rapid growth, they have – until now – lacked a clear and consistent definition, creating challenges for regulators, local authorities, food safety officers, industry stakeholders and consum
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