CHENNAI, India, Feb. 18, 2026 /PRNewswire/ — Global enterprise software company Ramco Systems today announced its entry into the Agentic AI product segment with the launch of Chia, a conversational AI agent platform designed to redefine how enterprises engage with their customers. Chia is purpose-built for enterprises to reliably automate complex customer support interactions, reducing manual effort, response times, and operating costs, enabling businesses to deliver superior customer experiences at scale.
Chia helps enterprises automate complex customer support interactions with reliability and scale, reducing manual effort and response times while improving overall customer experience.
Part of Ramco’s new AI-driven task automation suite, rTask, Chia delivers enterprise–grade conversational Agents that goes beyond answering queries to reason, decide, and act, executing end-to-end workflows across enterprise systems. This platform empowers organizations to shift from ‘human-in-the-loop’ support models to a future of exception-based human involvement, where AI handles the heavy lifting.
Continue Reading on Laotian Times
This preview shows approximately 15% of the article. Read the full story on the publisher's website to support quality journalism.