An email from Brittany Ferries said the structural layout of the vessels, coupled with the likelihood of movement of the ship at sea, means it is 'unable to guarantee the stability, secure positioning, or safe operation of hoists in cabins or public areas'.
A reader contacted us after what sounded like a distressing interaction with Brittany Ferries when she tried to book a holiday for family members, one of whom has Multiple Sclerosis. Before she shared the bad news story, however, she shared a positive one.
She and her wife booked a 10-day holiday in northern France in September 2025 for her wife’s parents, one of whom uses a wheelchair and requires the use of a personal hoist to transfer from the chair to bed and to use the bathroom. She feels she can no longer take flights, so the ferry was an excellent and convenient alternative, our reader writes.
“We booked an accessible cabin with Brittany Ferries, as it met all of my mo
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