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The gap between AI’s promise and its payoff has become corporate technology’s most expensive problem. Gartner projects global spending on generative AI will reach $644 billion in 2025, yet the transformative productivity gains remain stubbornly elusive.
For Joshua Wöhle, CEO of employee AI upskilling platform Mindstone, the diagnosis is simpler than many executives want to hear: the problem isn’t the technology. It’s how we’re preparing people to use it.
“Fewer than 5 per cent of organisations are really getting value from AI right now,” says Wöhle. It’s a stark assessment, drawn from Mindstone’s work training teams at Fortune 500 enterprises, though one that echoes broader industry findings. BCG’s October 2024 report “Where’s the Value in AI?” , which surveyed 1,000 executives across 59 countries, found that 74 per cent of companies have yet to show tangible value from their AI investments.
The implication is uncomfortable: most organisations are
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