Last Updated on August 8, 2025

At The New York Times Company, our mission is to seek the truth and help people understand the world. We want you to understand how we handle your personal information. We also want you to know your rights and choices.

This policy describes how we handle your personal information when you use the following “Times Services”:

The New York Times print newspaper, plus our print International Edition

Our websites, like nytimes.com and its subdomains including The Athletic and Wirecutter

Our apps, like The New York Times app, The New York Times Games app, and The New York Times Crossplay app

Our email newsletters , like Cooking and Morning Briefing

like and Our pages or ads on social media networks, like our Facebook and Instagram pages

Anywhere we gather information from or about you and refer you to this Privacy Policy

How we handle information about you depends on which Times Services you use and how you use them. For example, we use different information about print subscribers than website visitors.

Be aware that certain Times Services work differently. Some have additional terms that supplement this policy (e.g., Reader Submissions).

If you have questions, please don’t hesitate to contact us at [email protected]. You can also review our Privacy F.A.Q.

Table of Conten

1. What Information Do We Gather About You?

The information we gather about you depends on the context. By and large, it’s information about you that can personally identify you — either on its own or when combined with other information.

The following describes the information we collect and how we obtain it.

1. (A) Information Collected through Times Services

i. Information You Voluntarily Give Us

• For Registration

When you sign up for a Times Service (whether via a subscription or a free account as a registered user), we collect personal identifiers such as your contact information, including your name and email address, and account credentials. We may also ask you to create an account or display name and select a profile picture. Once you’re registered, we assign you a unique ID number. This ID number helps us recognize you when you’re signed in.

For some Times Services, you can instead sign up by linking your Apple, Facebook or Google account. See Information Collected From Other Sources below.

If you enroll in a Family Subscription, we will collect the contact information you provide for each subsidiary account holder when you invite them to access the subscription.

If you register for an event or conference, we might ask for additional information (e.g., your company name, your job title or your dietary restrictions). Some events and conferences may have different or additional privacy policies and terms and we recommend that you review those before you register.

You may voluntarily choose to provide additional personal information in your User Profile.

• For Billing

To process payments or donations, we collect and use your payment information. This can include your name, your address, your telephone number, your email address, your credit or debit card information and any other relevant information.

• For User-Generated Content

We offer you the ability to post content that other users can read (e.g., comments or recipe notes). Anyone can read, collect and use any personal information that accompanies your posts. See the Comments F.A.Q., the Cooking FAQ on writing personal or public notes on recipes, and read the User-Generated Content section in our Terms of Service for more information.

We do not have to publish any of your content. If the law requires us to take down, remove or edit your content, we will comply.

In certain apps, you may be able to chat with other users of the Times Services through direct messages or send other users links to puzzles or games. We collect the content of those messages along with your use of any corresponding chat features—e.g., blocking, muting, or reporting another user to us. We may use automated scanning and moderation technology to monitor users' direct messages in order to identify any violations of an applicable Acceptable Use Policy and/or our Terms of Service, to help ensure a safe and respectful experience for you and other users.

• For Contests, Sweepstakes and Special Offers; Notice of Financial Incentives

From time to time, we offer certain opportunities through contests, sweepstakes, gift cards, or other special promotions and offers. When you sign up for these, you give us your name, email and any other required information.

Some such opportunities may allow you to earn “rewards” such as discounts (“Incentive Programs”) or gift cards. If this is part of the contest, sweepstake, promotion, survey or offer, we will provide you with a full description of the Incentive Program, including the benefits offered and related legal terms. Because these Incentive Programs involve the collection of personal information, they may be interpreted as “financial incentive” programs under California law (or other similar concept under another law). We use this information for the purposes described in this Privacy Policy including for targeted advertising. We may share your personal information with third parties as described in this Privacy Policy, including data analytics providers, advertising technology vendors, and social media platforms.

The value of any financial incentive we offer is reasonably related to the value of any personal information you provide to us. We estimate the value of your personal information by considering, without limitation, the expenses we incur from collecting your personal information and/or providing the financial incentive to you, the revenue generated by your use of the financial incentive, and any improvements we can make to our products and Times Services based on information obtained through the financial incentive program.

Please note that we may provide additional terms that apply to a particular financial incentive. If applicable, those terms will be presented to you at sign up. You may cancel your membership in such Incentive Programs at any time by contacting [email protected].

• For Reader Surveys, Research, Panels and Experience Programs

We gather personal information through questionnaires, surveys and feedback programs. Some surveys may include gift cards when you participate, which may be financial incentives, as discussed above.

Surveys and Panels: Some of our surveys and feedback programs, including panels, will request your consent to provide on a purely voluntary basis information regarding your interests in various topics, including travel, entertainment and health and wellness, as well as demographic information, some of which may be considered sensitive under applicable laws such as your age, ethnicity, race, gender, sexual orientation, family characteristics and income. We use service provider platforms to support these programs and personal information is shared with them as described below with respect to service providers in general. We may also use survey providers that have their own independent relationship with you via third party sites or apps, whose practices we don’t control. We encourage you to review their policies.

We target these surveys based on a number of factors including information we automatically collect about your interests and usage, as described below. These surveys are used for a variety of purposes described throughout this Privacy Policy including research for marketing of Times Services, as well as research for third party advertisers that are interested in targeting ads to particular groups of Times readers.

As described in more detail below, we combine information from these surveys and panels with information collected automatically from Times Services and we also apply internal or third party machine learning or artificial intelligence large language models or applications to this information (alone or in combination with other personal information we collect about you). We do this for the purposes of improving Times Services, for marketing research, to personalize marketing of Times Services to you and/or to create audiences for third party advertisers.

Recording Your Feedback: With your consent, we may record interviews with you and ask for your permission to use your voice and likeness for a variety of purposes including marketing, advertising and/or Times events.

Reader Callouts: If you participate in a reader callout on Times Services, additional terms such as our Reader Submissions terms may apply (and will be posted where we ask you to participate).

We collect information from you when you place an order over the phone or contact customer service through one of our toll-free numbers or via chat. This can include your name, contact information, information about your account and any other information you choose to provide. Information you share will be shared with our service providers including call agents and technology platforms.

We may use AI to provide you with support. For example, we may use AI chatbots. In addition, if you email our Customer Care teams, we may use AI tools to review and respond to your email. When you engage with our AI chatbot, by clicking “Begin Chat”, you consent to being connected to an AI chatbot for New York Times support. This chatbot relies on generative AI to provide you with customer support and answers to common questions. Your chat session will be recorded for quality assurance and training and may be used for training AI models. Please do not provide information in a chat session that you do not want recorded. Similarly, if you e-mail us, you consent to your email being forwarded to an AI tool that relies on generative AI to review and respond to your email with customer support.

We also collect information from you when you submit a report about another user of the Times Services.

Some of our apps allow you to connect with other users to become “friends” across our apps. You may be able to provide us with access to your contacts so that you can find your friends and invite others to join the Times Service. If you consent to our accessing the contacts list from your device, we will collect your contacts’ names and contact information. We will not use or store contact list information for any other purposes. If you consent to the linking of your account with a third-party service (like a Facebook account) to access your friends list, we will collect your friends’ names. We also allow you to contact your friends on your own to “friend” each other or to set up leaderboards.

• Refer-a-Friend

With your consent, we comply with your requests to collect data about your friends, family or acquaintances (e.g., Refer-a-Friend campaigns).